contact us

📬 Contact Us

We’re always here to help — because your pet’s happiness means everything to us! 💛

If you have any questions about your order, our products, or just want to share some adorable photos of your furry friend, we’d love to hear from you.

📧 Email:

tailjoy10@gmail.com

(Our customer care team replies within 24 hours)

🐾 Need Help Fast?

Check out our FAQ page for quick answers to common questions about shipping, returns, and orders.

Thank you for being a part of the TailJoy family — we truly appreciate your trust and support! 💖

FAQ

We deliver within 4–7 business days across the USA.
You will receive a tracking number as soon as your order is shipped.

We offer a 14-day hassle-free return and full refund if you’re not satisfied.
Simply contact our support team and we will help you quickly.

Once your order is shipped, you’ll receive a tracking link via email.
Click the link anytime to see real-time updates.

Absolutely. We only use pet-safe, high-quality materials that are safe for dogs and cats.

Yes! Our support team is available 24/7.